Shipping policy
Shipping Policy
Last updated: 01-July-2026
Applicable to all orders placed on yuuna.in
At Yuuna, we want every order to reach you smoothly, safely, and on time. Here's everything you need to know about shipping.
Your Order Journey
| Step | What Happens |
|---|---|
| Order Placed | Your order is confirmed after successful payment |
| Order Processing | We prepare your order within 1–3 business days |
| Dispatched | Tracking details are shared via email & SMS |
| Delivered | Your Yuuna package arrives at your doorstep |
Order Processing
All orders are processed within:
1–3 business days
(excluding Sundays and public holidays)
Once your payment is confirmed, you will receive an order confirmation with your Order ID.
Delivery Timelines
We deliver across India through trusted logistics partners.
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & Tier 3 Cities | 4–7 business days |
| Remote Areas, J&K & North-East States | 7–12 business days |
Delivery timelines are estimates and may vary due to courier delays, public holidays, weather conditions, or unforeseen circumstances.
Free Shipping, Always
We believe connecting with you should not come with extra costs.
Enjoy free shipping on every Yuuna order.
Shipping Partner
Your order is delivered through trusted logistics partners: Shiprocket.
Once dispatched, your tracking link will be shared on your registered email and mobile number.
Track Your Order
Once your order leaves our warehouse:
Email + SMS confirmation
↓
Tracking link shared
↓
Follow your package until delivery
Failed Delivery / RTO
If a delivery attempt is unsuccessful:
- Our courier partner will attempt re-delivery.
- If the package returns to us, our team will contact you.
- Additional shipping charges may apply for re-dispatch.
Please ensure your address and contact details are accurate while placing your order.
Damaged Package
We take every precaution, but if your order arrives damaged:
Do not accept the package.
Contact us within 24 hours.
Share:
- Order ID
- Packaging photographs
- Product photographs
We will make it right.